• Emergency : +91 9798215882
  • Front Desk : +91 9386392846
  • Kheminichak, Patna
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Quality Policy

The Ford Hospital and Research Center is committed to the healing the patients by providing excellence in healthcare and Clinical treatment services by continuously improving on its services.

Towards this we are continuously working on below mention

  • Treat all patients ethically, with empathy and dignity, within a culture of caring.
  • Develop, promote and maintain professional competence and leadership in compassionate patient care through continuous training.
  • Ensure safety of patients, staff and other stake holders.
  • Promote, innovate and adopt new and appropriate, cost effective processes / technology.
  • Provide appropriate, state-of-the-art diagnostic, therapeutic and infrastructural facilities.
  • Support program of Quality Improvement, Training, research, patient care and outreach activities.
  • Comply with all relevant regulatory and statutory requirements.
  • Meet all enquiries with courtesy.
  • Ensure that all staff are aware of the vision, mission and quality policy of the institution.
  • Ensure that all staff are familiar with the relevant accreditation standards and committed to implement them.

Quality Management System

Ford Hospital and Research Center are designed and follow the Quality Management Systems, Accreditation Standards of National Accreditation Board for Hospitals & Healthcare Providers (NABH) (a constituent board of Quality Council of India.) Ford Hospital and Research Center are accredited by National Accreditation Board for Hospitals & Healthcare Providers (NABH) in 2021. hospitals are surveyed by NABH teams triennially.

  • To ensure patient and employee satisfaction,.
  • To protect rights of the patients and their families and to inform and educate them at every phase of treatment.
  • To aim continuous measurement and improvement based on participation of all employees.
  • To deliver world-class healthcare services by and under supervision of professional staff.
  • To be a leader in scientific research by using modern technology and to work without compromising scientific, conscientious and ethical principles.
  • To support continuous education and participation of staff to Regular Training programs, CMEs, seminars etc.
  • To provide quality service at affordable price.